Your Addiction Questions

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What is Addictions UK?

Addictions UK is a Social Enterprise Company and is controlled and managed by recovering addicts with good clean time who wish to make a difference to their community. We consider that people with addictions are a socially excluded group and need special help and assistance with a variety of issues. That is the reason why we established the programme.

Who is the treatment aimed at?

We aim to help people with any addiction, including drugs and alcohol, who need a treatment programme that lets them live at home and maintain their job and family life.

In particular, we can help people who live in rural areas or isolated urban environments, people who work in sensitive occupations, such as people employed by the police or armed services, medics, lawyers, politicians and other people in the public eye. We also work with people from black and ethnic minority communities, single parents and the elderly. This programme is ideally suited to addicts who are housebound.

Can anyone receive help this way?

Yes. We have refined a home treatment service that can be delivered to clients living within their own environment. Our recovery programme is client-focused and is designed to meet the needs of the individual, according to his or her circumstances.

What can be achieved from this programme?

This is entirely up to you - Addictions UK will give you the tools to create a new way of living that releases your full potential. The rest depends upon you.

Who is eligible to join this programme?

Anyone who has reached a decision that they wish to end their addiction. Once you have made the decision we will try and help you.

What is my commitment?

You must ensure that you have time to participate in this treatment programme and that it will remain your number one priority. The length of time required to work with Addictions UK will vary according to your personal needs and circumstances. Our staff will contact you every day by arrangement and are available for 24 hour support. We will be using a work book and you will be required to consider additional study by DVD and reading key books. We expect the client to be available to work this programme at least 4 hours per week with additional "home-work" which may take another 2 hours. Clients must want to commit themselves to this level of work.

What must I provide to be accepted onto the treatment programme?

You will need a settled address. You must have a landline or mobile phone; ideally you should have both.

Does it matter where I live?

No. This programme can be delivered to anywhere - literally.

How long does the treatment programme last?

Please discuss your needs with us so that we can customise our programme to suit your circumstances. We have several treatment programmes that can be adapted according to the needs of individual client. Please telephone us for further information.

How is this service funded?

Addictions UK is contracted to provide this service though various public sector bodies who will assess suitability before making a referral. If the client expresses a willingness to embark on this form of home rehabilitation then the fees will be paid direct to Addictions UK. Clients do not pay anything directly to Addictions UK, though they may have to make a means-tested contribution based on assessment by their local Social Services department or the equivalent.

Can I fund the treatment programme myself?

Yes. The nett costs for this programme are far cheaper than those for residential rehabilitation schemes. We have a range of payment options to meet all needs. Many people choose not to make an application through their local Social Services department.

How can I pay if I am self funding this treatment programme?

Self-funding clients can pay by standing order, credit card or cheque. Our Finance office will be pleased to help offer a suitable method for you.

How much do you charge?

Please telephone us - the charges depend on which scheme you wish to access and whether you might be able to apply for financial help in your local area. Please discuss this with one of staff team.

Will my conversations be confidential?

Yes. Confidentiality is the founding principal of Addictions UK. Please ask to see our confidentiality policy which covers this matter thoroughly. There are issues to do with child protection and personal safety that need to be discussed with clients to protect them and the staff member concerned with the case.

Can all this work be carried out without any face-to-face contact?

Yes. All work is conducted over the telephone and / or Internet with web cam if required. If exceptional circumstances suggest the need for a face-to-face meeting, that can be discussed with one of our team members.

Are all the treatment staff at Addictions UK recovering addicts?

Yes. All staff members are recovering addicts or alcoholics with good levels of sobriety and clean time. Some have experience of other addictions such as gambling. Our staff members have been trained in a variety of therapies and recovery programmes, including 12-Steps coaching and Cognitive Behaviour Therapy. Treatment staff members also possess qualifications in counselling.

Do you offer a Detox Service?

We work in partnership with various providers of Detox, both home based and residential.

Do you have a contract or Service Level Agreement?

We have a contract that does not "lock you in" and is written in simple and easily understood English. Please ask for a copy or download it from this website.

Do you offer relapse prevention?

Yes. This can be offered on a regular basis. Please telephone for further details.

Do you offer support to people who have found recovery in residential establishments?

Yes we do, but it depends on the programme that was offered in the other facility. We want to help you, so please do telephone for us about this question if you are interested in our ongoing help or in our lapse and re-lapse prevention schemes.

Do you work with Addictions other than Alcohol and Drugs?

Yes we have worked with people with:

Gambling addictions
Kleptomania and Shoplifting
Pornography and Sex/Love addictions
Internet and Cyber Addictions
Shopping and Spending Addictions

Do you have an assessment process for this programme?

We can accept clients onto our programme after a discussion with our case work team. Additionally we can offer detailed and impartial assessments where required. Please telephone for further details.

Is "addiction" an illness?

We think so and so does the World Health Organisation though we do know that some people disagree with this notion.

Can an addiction be cured?

We do not know of any "cures" to addiction. However we can live normal lives as recovering addicts. We only seek to remain sober and clean "a day at a time" - days turn into weeks and months into years .

Does your treatment work?

Yes. Our programme has helped many people. We would not be doing it if we did not think it worked. Many people have found sobriety and clean time through this programme. If the client is motivated to find a solution to addictions then we can, in most cases, offer support to assist in this process.

Is Addictions UK affiliated to any other organisation?

Addictions UK is a Social Enterprise Company which is managed and run by recovering addicts and people with experience of addiction. As an organisation we have no political or religious affiliation. The programme is open to anyone with an addiction problem who is committed to his or her own recovery.

Can computers be used in the delivery of this programme?

Yes. We will tutor you if you want to use your home or office computer. The use of computers is entirely optional.

Has Addictions any approved policies?

Yes. We have approved policy statements in the following:

Code of Ethics
Equal Opportunities Policy
Complaints Policy
Confidentiality Policy
Staff and Management Policies
Health and Safety Policies
Data protection Policies
Volunteers Policies
Training Protocols and Policies
Staff Support Policies
Child protection and Vulnerable Adult Policies

We are constantly striving to improve our quality standards - if you have any questions or suggestions please contact us and will be pleased to receive your comments.

Are you accredited by any Insurance companies?

Yes. Please contact us for details

Do you provide services to HR professionals for their staff with addiction problems?

Yes. We are experienced in working with HR Professionals within the field of Occupational Health.

Can I gain employment with Addictions UK?

We are always keen to work with recovering addicts and alcoholics with good sobriety. If you have this experience and some training in a related subject such as counseling please send us your curriculum vitae.

Do you offer an affiliates scheme to ethics companies/individuals to help market your services?

We are always keen to work in partnership with like-minded groups and individuals nationally and internationally.

Can I receive extended payment terms?

Yes. In case of hardship, clients can extend payment terms subject to agreement and our contract.

How can I contact you?

By phone: 0845 4567 030
by e-mail: info@addictionsuk.com »
by fax: +44 191 410 9002
or by our web page "contact us" section »

PO Box 182
County Durham
DH2 1ZZ